Below you'll find some answers to the most common questions raised with us so far. If you can't find the answer you are looking for, please contact us at cando@thisinstitute.cam.ac.uk.
The community is for those interested in improving and innovating in how cancer care is organised and delivered. It’s for:
The community offers a number of “spaces” that may have additional eligibility questions to answer before admission.
Register on the homepage https:\\cancer.thiscovery.org If you need further information see the User Guide. The community administration team will review your request, and you'll get an email when your account is approved. Once that’s done, click on the ‘Spaces’ tab in the top navigation bar. You’ll see a list of available spaces you may be eligible to join. Select the ones you're interested in and complete the registration questions to request access.
We are creating an online community of members. Registration is important to taking part in community activities and makes it is easier to keep members safe and secure online.
No, membership is completely free. No one should be asking you to pay for membership or any other service in the community. If this happens, report it to cando@thisinstitute.cam.ac.uk immediately.
Approval is based on specific criteria to ensure only those who are eligible are admitted. If we say no, you'll get an email to say so. Contact cando@thisinstitute.cam.ac.uk if you think there's been an error.
No, you cannot use the same login. Each Thiscovery platform operates on a unique URL and is managed separately for security and data integrity reasons. This means you’ll need to create a new account for each platform you access.
If you forget your password, click the “Forgot your password?” link on the login page. Enter your email and a password reset link will be sent.
for assistance.
To avoid next time, when logging in, tick the option to “Remember me”. This will reduce how often you need to enter a verification code, as long as you’re using the same browser and device.
As often as feels valuable to you. You’ll get summary emails highlighting updates, so you won't miss important posts and news. You can change your notification settings on your profile.
Click your profile picture (top right) → Settings → Notifications. Choose which types of community activity you want to know about, and how you want to know about it.
Click your profile picture (top right) → Settings → Email summaries. Choose how often you want summaries and what you want these to cover. We recommend weekly summaries to start.
Spaces are special areas focused on specific topics. They provide members with a structured environment to collaborate, share insights, and engage in relevant discussions. You may automatically belong to some spaces, while others may require you to request access. Some are private and can only be joined by those meeting specific criteria (e.g. working at a particular organisation). Look for the "Join" buttons on the Spaces page.
Yes, the platform works well on smartphones and tablets. Use updated versions of Chrome, Safari, or Firefox for the best experience.
Joining a space makes you a member of that space. You can access all its content and participate in discussions and other activities on the space. You may be asked for some eligibility questions before joining the space.
Following a Space means you do not become a member. You will be able to see public content (if available) but cannot actively participate unless you join.
Take part in discussions, share materials, ask questions, access materials, take part in ‘asks’ - short activities to gather ideas, and contribute to the shared learning
Go to the right space. Look for "Post” at the top of the Stream. Choose a clear, specific title. Give enough background for useful responses. Add the right topic tags if relevant.
Other community members in the same spaces can see your posts and profile information. You can control what appears in your profile through your privacy settings.
The community is for those interested in improving and innovating in how cancer care is organised and delivered. It’s for:
Some spaces may have additional rules with additional eligibility questions.
Yes, but all new members must complete the same registration process. Send invitations through the platform, or direct colleagues to the registration page.
All members must follow our Terms of Use and Code of conduct for each space must be agreed.
Report concerns cando@thisinstitute.cam.ac.uk or by clicking ‘report’ on the drop down button next to each post. We take community standards seriously and address issues quickly.
On secure UK-based servers with extra security measures. Full details about data handling and your rights are in the Privacy Policy.
For questions or concerns about anything to do with the project or the handling of your data, please email the project team at cando@thisinstitute.cam.ac.uk.
For technical problems or questions about the platform, please contact the Thiscovery team at help@thiscovery.org.
Yes, if you choose to leave the community you can delete your account in your profile settings. Alternatively contact cando@thisinstitute.cam.ac.uk to request deletion or if to request an export of your data. Please note that some of your contributions may remain visible in discussions to preserve the continuity and clarity of conversations.
See the Privacy Policy for more details.
Use updated versions of Chrome, Firefox, or Safari. Some tools may not work in older browsers or Internet Explorer.
Use the search function or filter by topics using the buttons on the top-right of the screen. Simply type any word or phrase you want to find, and it will display relevant results.
You can also use this feature to search for members within the community.
Engage meaningfully in chats via the comment section on the live feed. Complete your profile so others understand your background.
Share feedback with community managers at cando@thisinstitute.cam.ac.uk , welcome new members, add high-quality content, and model positive behaviour that makes the community valuable for everyone.
Contact cando@thisinstitute.cam.ac.uk for community matters or help@thiscovery.org for technical support.